TROUBLESHOOTING - MAINTENANCE - UPGRADES

Intermittent faults - Unidentified intermittent faults are amongst the most common and damaging issues that affect structured cabling networks. Faulty patch leads and broken, or malfunctioning outlets are typical causes of this frustrating and puzzling problem but identifying the lead or outlet that’s misfiring can be a headache in itself.

Disorganization and disorder 

• Structured cabling networks often become disorderly over time as multiple firms are called in to install, maintain and repair them, resulting in a confused and jumbled system. A structured cabling network can also be the result of sloppy workmanship, where engineers haven’t taken enough care during the implementation process. Untidy patching, inaccurate labelling and poor record keeping are all warning signs that shouldn’t be ignored.
• Upgrading an existing installation will no doubt be time-consuming, and therefore expensive, depending on how well it was originally installed. Removing cabling from basket and conduit systems installed above suspended ceilings can be straightforward, removing cables that have been fixed with zip lock cable ties or cable clips especially above solid ceilings is very difficult.

At Lantech we can help you bring about order to your network by using state of the art diagnostic tools such as the Fluke DSX 8000 Cable analyser to quickly locate and repair damaged cabling.

TERMS & CONDITIONS

Full written terms will be provided prior to commencement of work.  Should you have any questions regarding our terms please contact the team at the earliest opportunity and we will be pleased to help.

LANTECH COMMUNICATIONS CONDITIONS OF SALE 

Conditions of Sale in the United Kingdom. 

1. Formation of Contract of Sale: No Contract shall be deemed to have been made until a written order placed by the Purchaser is accepted in writing by LANTECH COMMUNICATIONS and then such Purchaser shall be deemed to have contracted under the conditions and all other conditions, warranties and representation whatsoever whether written or orally expressed or implied shall be excluded unless otherwise agreed in writing by LANTECH COMMUNICATIONS.
2. Prices: All prices quoted are ex-works, unpackaged and any special charge in respect of collection, packaging, insurance and carriage shall be for the customer’s account unless otherwise instructed by the customer.  If the Purchaser requests any special packaging then they will be billed for the packaging involved.  If after a Purchasers’ order has been accepted by LANTECH COMMUNICATIONS  there is an increase in any Government rates, taxes or duties or any fluctuation in excess two points in related currency exchange rates then the price may be adjusted accordingly.  Without prejudice to the generality of the foregoing, VAT will be charged as appropriate at the date of delivery.
3. Cancellation: In the event of a Purchaser cancelling a contract LANTECH COMMUNICATIONS reserve the right to make a charge of up to25% of the full amount of the contract.  Modification of an order can only be accepted with the full approval of LANTECH COMMUNICATIONS in writing and any changes, which result from such modification, will be billed to the Purchaser.
4. Delivery: LANTECH COMMUNICATIONS reserves the right to make deliveries in instalments.  Delay in delivery or other default of any instalments shall not relieve the Purchaser of his obligation to accept and pay for the remaining deliveries.  All claims for non-delivery shall be deemed waived unless presented to LANTECH COMMUNICATIONS within three days of intended delivery of each shipment. LANTECH COMMUNICATIONS  reserves the right to require the Purchaser to take delivery of goods at the agreed times or where goods cannot be accepted at these times to render invoices for goods or for work completed including storage charges, payment to be effected within or at 30 days after the date of invoice.
5. Payment: All payments are due no later than 30 days of the date of invoice.  Invoices will be dated with the date of practical completion on site.  If payment is not made within the said period of 30 days LANTECH COMMUNICATIONS shall be entitled to add interest at the rate of 5% above the HSBC base rate per month from the date of invoice until payment is made.  The time herein before mentioned in the cause shall be of the essence of the contract.  Invoiced prepaid maintenance must be paid in full before maintenance commences.
6. Mode of Shipment: When shipping instructions are not furnished by the Purchaser LANTECH COMMUNICATIONS will endeavour to ship by the route which LANTECH COMMUNICATIONS in its absolute discretion considers to be the most practical considering costs and the required date of delivery.
7. In Transit Damage: Unless otherwise specifically agreed in writing by both parties all risk of loss or damage to the goods from whatever cause arising shall be borne by the Purchaser from the time of delivery to the common carrier.  The Purchaser shall inspect and test the equipment upon receipt.  If it or any part of it does not operate properly owing to damage in shipment a claim must be immediately filed the carrier and a copy of the claim together with a full report of the damage forwarded to LANTECH COMMUNICATIONS.  The forwarding of a copy of the claim to LANTECH COMMUNICATIONS shall be for information purposes only and shall not in any way be interpreted as an assumption of responsibility by LANTECH COMMUNICATIONS for any risks in shipment.  All freight charges to and from LANTECH COMMUNICATIONS’s premises other than for warranty service shall be the sole responsibility of the Purchaser unless otherwise agreed in writing.
8. Warranty: The manufacturer’s warranty applies to products sold by LANTECH COMMUNICATIONS except where special conditions apply in writing.
9. Credit for Returned Equipment: No equipment may be returned for credit unless agreed by LANTECH COMMUNICATIONS in writing and any credit if granted (in the absolute discretion of LANTECH COMMUNICATIONS) will be subject to the deduction of handling charges, cancellation charges (paragraph number 3) and to adjustment depending on the condition of the equipment returned.  The amount of such reduction or adjustment to be determined by LANTECH COMMUNICATIONS in its absolute discretion.  The responsibility for damage to returned equipment during transit lies with the Purchaser.
10. Liability: All shipping dates provided are approximate and are based upon prompt receipt of all necessary information from the Purchaser.  LANTECH COMMUNICATIONS shall not be liable for delay delivery or failure to manufacture due to Acts of God acts or defaults of Purchaser or source of supply or acts of Civil or Military Authority or any other cause beyond LANTECH COMMUNICATIONS’s reasonable control.  In the event of any such delay arising from any one or more of the reasons provided herein the sole and exclusive remedy of the Purchaser shall be to extend the date of delivery for a period equal to the time lost by reason of delay.  LANTECH COMMUNICATIONS shall not be liable for the Purchaser shall indemnify LANTECH COMMUNICATIONS against any claim for loss or damage sustained by the third parties caused by LANTECH COMMUNICATIONS equipment whilst in the possession of the Purchaser.
11. Technical Advice: LANTECH COMMUNICATIONS represents that to the best of it’s knowledge and belief the information contained in its published Engineering Specification and Manuals is correct but does not accept responsibility for the specific purposes in which the equipment is applied including but not limited to compatibility with other equipment.
12. TECHNICAL ADVICE FURNISHED OR RECOMMENDATION MADE BY LANTECH COMMUNICATIONS  OR BY ANY REPRESENTATIVE OF LANTECH COMMUNICATIONS  CONCERNING ANY USE OF APPLICATIONS OF ANY LANTECH COMMUNICATIONS  PRODUCT FURNISHED UNDER THIS CONTRACT IS BELIEVED TO BE RELIABLE BUT LANTECH COMMUNICATIONS  MAKES NO WARRANTY EXPRESSED OR IMPLIED IN REGARD THERETO NOR DOES LANTECH COMMUNICATIONS  IN ANY WAY REPRESENT THE RESULTS IN WHICH WILL BE OBTAINED BY INTEGRATING ITS EQUIPMENT WITH EQUIPMENT MANUFACTURED BY OTHER COMPANIES.
13. Default of Payment: The property in the equipment shall remain in LANTECH COMMUNICATIONS until all monies due to LANTECH COMMUNICATIONS in respect thereof have been paid.  Should the Purchaser default any payment due under any contract LANTECH COMMUNICATIONS has the right without prejudice to recover and remove from the Purchaser’s premises the equipment to which the default refers.  The same shall also apply should the Purchaser become bankrupt or insolvent or have a receiving order made against them or compound with their creditors or carry on their business under a Receiver for the benefit of their creditors.
14. Modification: No Modifications of these Conditions of Sale shall be effective or valid unless hereon or contained in a separate written document approved by LANTECH COMMUNICATIONS.
15. OTHER STATEMENTS OF ACTION BY SALESMEN REPRESENTATIVES OR OTHERS SHALL NOT BE VALID AND UNTIL SO WRITTEN AND ACCEPTED.  SALESMEN ARE NOT AUTHORISED TO APPROVE FIXED PRICE CONTRACTS FOR GOODS OF FOREIGN ORIGIN.  WHERE FIXED PRICE IS AGREED CUSTOMER MUST OBTAIN LANTECH COMMUNICATIONS ORDER ACKNOWLEDGEMENT AS NON RE-NEGOTIATION RETURNS OR CREDIT WILL BE PROCESSED WITHOUT THIS DOCUMENT.
16. Law: This contract shall be subject to the laws of England and construed in all respects as an English contract.  If these conditions of sale are being provided as part of a quotation the quotation shall only be valid for thirty days from the date it is provided to any prospective customer.  Thereafter the quotation is subject to change or termination within LANTECH COMMUNICATIONS’s sole discretion.

We hereby agree to the above terms and conditions of sale:

Signed ………………………………………………………

Name (Print) ………………………………………………..

Date …………………………………………………………

Position ……………………………………………………..

On behalf of …………………………………………………

Lantech-Comms Ltd

Lantech Communications Ltd was founded by David Hulme in 2012 who has worked to develop a thriving business built on “word of mouth” recommendations within the South West Peninsular.  The team at Lantech work to provide the very best service at the best possible prices for all of their clients. 

From their offices in Plymouth, Devon Lantech-Comms provide structured cabling to CAT5e, CAT6 and CAT6A (Augmented) and fibre from OM1 –  4 and OS1 – OS2 standards.  As an Excel cabling partner Lantech are able to provide the reassurance of a 25-year warranty on cabling installed by our installation engineers. 

Where cabling is prohibited or restricted (Graded or listed properties) Lantech can also install the very latest range of wireless solutions to provide seamless connectivity without the need for a traditional copper or fibre backbone.

Lantech use quality materials manufactured by Excel, Connectix, Nexans and Hellerman Tyton Lantech have completed installs to our exacting standards across a variety of businesses across a wide range of sectors including Education, Industrial and the military.

The ability to trace and repair faults quickly ensures that your business can continue to operate at maximum efficiency. Lantech carry the very latest in diagnostic and repair equipment including the Fluke DSX-8000 cable tester and a Fibre Fusion splicer. 

All of our engineers our trained to the highest standards and hold Construction Skills Certification Scheme (CSCS), Prefabricated Access Suppliers and Manufacturers Association (PASMA), First Aid and Disclosure and Barring (DBS) certificates.

TERMS & CONDITIONS

Full written terms will be provided prior to commencement of work.  Should you have any questions regarding our terms please contact the team at the earliest opportunity and we will be pleased to help.

LANTECH COMMUNICATIONS CONDITIONS OF SALE 

Conditions of Sale in the United Kingdom. 

1. Formation of Contract of Sale: No Contract shall be deemed to have been made until a written order placed by the Purchaser is accepted in writing by LANTECH COMMUNICATIONS and then such Purchaser shall be deemed to have contracted under the conditions and all other conditions, warranties and representation whatsoever whether written or orally expressed or implied shall be excluded unless otherwise agreed in writing by LANTECH COMMUNICATIONS.
2. Prices: All prices quoted are ex-works, unpackaged and any special charge in respect of collection, packaging, insurance and carriage shall be for the customer’s account unless otherwise instructed by the customer.  If the Purchaser requests any special packaging then they will be billed for the packaging involved.  If after a Purchasers’ order has been accepted by LANTECH COMMUNICATIONS  there is an increase in any Government rates, taxes or duties or any fluctuation in excess two points in related currency exchange rates then the price may be adjusted accordingly.  Without prejudice to the generality of the foregoing, VAT will be charged as appropriate at the date of delivery.
3. Cancellation: In the event of a Purchaser cancelling a contract LANTECH COMMUNICATIONS reserve the right to make a charge of up to25% of the full amount of the contract.  Modification of an order can only be accepted with the full approval of LANTECH COMMUNICATIONS in writing and any changes, which result from such modification, will be billed to the Purchaser.
4. Delivery: LANTECH COMMUNICATIONS reserves the right to make deliveries in instalments.  Delay in delivery or other default of any instalments shall not relieve the Purchaser of his obligation to accept and pay for the remaining deliveries.  All claims for non-delivery shall be deemed waived unless presented to LANTECH COMMUNICATIONS within three days of intended delivery of each shipment. LANTECH COMMUNICATIONS  reserves the right to require the Purchaser to take delivery of goods at the agreed times or where goods cannot be accepted at these times to render invoices for goods or for work completed including storage charges, payment to be effected within or at 30 days after the date of invoice.
5. Payment: All payments are due no later than 30 days of the date of invoice.  Invoices will be dated with the date of practical completion on site.  If payment is not made within the said period of 30 days LANTECH COMMUNICATIONS shall be entitled to add interest at the rate of 5% above the HSBC base rate per month from the date of invoice until payment is made.  The time herein before mentioned in the cause shall be of the essence of the contract.  Invoiced prepaid maintenance must be paid in full before maintenance commences.
6. Mode of Shipment: When shipping instructions are not furnished by the Purchaser LANTECH COMMUNICATIONS will endeavour to ship by the route which LANTECH COMMUNICATIONS in its absolute discretion considers to be the most practical considering costs and the required date of delivery.
7. In Transit Damage: Unless otherwise specifically agreed in writing by both parties all risk of loss or damage to the goods from whatever cause arising shall be borne by the Purchaser from the time of delivery to the common carrier.  The Purchaser shall inspect and test the equipment upon receipt.  If it or any part of it does not operate properly owing to damage in shipment a claim must be immediately filed the carrier and a copy of the claim together with a full report of the damage forwarded to LANTECH COMMUNICATIONS.  The forwarding of a copy of the claim to LANTECH COMMUNICATIONS shall be for information purposes only and shall not in any way be interpreted as an assumption of responsibility by LANTECH COMMUNICATIONS for any risks in shipment.  All freight charges to and from LANTECH COMMUNICATIONS’s premises other than for warranty service shall be the sole responsibility of the Purchaser unless otherwise agreed in writing.
8. Warranty: The manufacturer’s warranty applies to products sold by LANTECH COMMUNICATIONS except where special conditions apply in writing.
9. Credit for Returned Equipment: No equipment may be returned for credit unless agreed by LANTECH COMMUNICATIONS in writing and any credit if granted (in the absolute discretion of LANTECH COMMUNICATIONS) will be subject to the deduction of handling charges, cancellation charges (paragraph number 3) and to adjustment depending on the condition of the equipment returned.  The amount of such reduction or adjustment to be determined by LANTECH COMMUNICATIONS in its absolute discretion.  The responsibility for damage to returned equipment during transit lies with the Purchaser.
10. Liability: All shipping dates provided are approximate and are based upon prompt receipt of all necessary information from the Purchaser.  LANTECH COMMUNICATIONS shall not be liable for delay delivery or failure to manufacture due to Acts of God acts or defaults of Purchaser or source of supply or acts of Civil or Military Authority or any other cause beyond LANTECH COMMUNICATIONS’s reasonable control.  In the event of any such delay arising from any one or more of the reasons provided herein the sole and exclusive remedy of the Purchaser shall be to extend the date of delivery for a period equal to the time lost by reason of delay.  LANTECH COMMUNICATIONS shall not be liable for the Purchaser shall indemnify LANTECH COMMUNICATIONS against any claim for loss or damage sustained by the third parties caused by LANTECH COMMUNICATIONS equipment whilst in the possession of the Purchaser.
11. Technical Advice: LANTECH COMMUNICATIONS represents that to the best of it’s knowledge and belief the information contained in its published Engineering Specification and Manuals is correct but does not accept responsibility for the specific purposes in which the equipment is applied including but not limited to compatibility with other equipment.
12. TECHNICAL ADVICE FURNISHED OR RECOMMENDATION MADE BY LANTECH COMMUNICATIONS  OR BY ANY REPRESENTATIVE OF LANTECH COMMUNICATIONS  CONCERNING ANY USE OF APPLICATIONS OF ANY LANTECH COMMUNICATIONS  PRODUCT FURNISHED UNDER THIS CONTRACT IS BELIEVED TO BE RELIABLE BUT LANTECH COMMUNICATIONS  MAKES NO WARRANTY EXPRESSED OR IMPLIED IN REGARD THERETO NOR DOES LANTECH COMMUNICATIONS  IN ANY WAY REPRESENT THE RESULTS IN WHICH WILL BE OBTAINED BY INTEGRATING ITS EQUIPMENT WITH EQUIPMENT MANUFACTURED BY OTHER COMPANIES.
13. Default of Payment: The property in the equipment shall remain in LANTECH COMMUNICATIONS until all monies due to LANTECH COMMUNICATIONS in respect thereof have been paid.  Should the Purchaser default any payment due under any contract LANTECH COMMUNICATIONS has the right without prejudice to recover and remove from the Purchaser’s premises the equipment to which the default refers.  The same shall also apply should the Purchaser become bankrupt or insolvent or have a receiving order made against them or compound with their creditors or carry on their business under a Receiver for the benefit of their creditors.
14. Modification: No Modifications of these Conditions of Sale shall be effective or valid unless hereon or contained in a separate written document approved by LANTECH COMMUNICATIONS.
15. OTHER STATEMENTS OF ACTION BY SALESMEN REPRESENTATIVES OR OTHERS SHALL NOT BE VALID AND UNTIL SO WRITTEN AND ACCEPTED.  SALESMEN ARE NOT AUTHORISED TO APPROVE FIXED PRICE CONTRACTS FOR GOODS OF FOREIGN ORIGIN.  WHERE FIXED PRICE IS AGREED CUSTOMER MUST OBTAIN LANTECH COMMUNICATIONS ORDER ACKNOWLEDGEMENT AS NON RE-NEGOTIATION RETURNS OR CREDIT WILL BE PROCESSED WITHOUT THIS DOCUMENT.
16. Law: This contract shall be subject to the laws of England and construed in all respects as an English contract.  If these conditions of sale are being provided as part of a quotation the quotation shall only be valid for thirty days from the date it is provided to any prospective customer.  Thereafter the quotation is subject to change or termination within LANTECH COMMUNICATIONS’s sole discretion.

We hereby agree to the above terms and conditions of sale:

Signed ………………………………………………………

Name (Print) ………………………………………………..

Date …………………………………………………………

Position ……………………………………………………..

On behalf of …………………………………………………